What is Groove?
Groove was built from the ground-up to help revenue teams foster more productive and profitable relationships with prospects and customers. Everything about Groove is centered around improving efficiency, getting actionable insights, and driving revenue.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Groove?
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Mail Integration
Pipeline Management
CRM Integration
Call Management
E-Mail Campaign Management
Dialer Integration
Sales Analytics
Workflow Automation
Omnichannel Campaign Management
Internal Sales Collaboration
Conversation Coaching
Vendor Capability Ratings
Ease of Implementation
Ease of IT Administration
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Breadth of Features
Availability and Quality of Training
Quality of Features
Ease of Data Integration
Also Featured in...
Groove Reviews
Carolyn F W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Groove accelerates sales progress and activity
Likeliness to Recommend
What differentiates Groove from other similar products?
Groove wins for its lightning-fast setup and installation procedure. Address the needs of current and potential clients while quickly moving forward on high priority projects. The turning point is the email integration, which helps in better email management.
What is your favorite aspect of this product?
Powerful and easy-to-use sales tools. Users no longer have to transition between Groove and Salesforce; instead, they can take advantage of Salesforce's many built-in features without leaving the platform. With Groove and Salesforce integrated, it's easier to manage data about sales activities. Features that automate data capture and loading into Salesforce have eliminated nearly half of the labor. Simple installation because the instructions are clear and concise.
What do you dislike most about this product?
To make the report more useful and provide more detailed information, additional editing options are needed. Everything else works fine except the reporting features.
What recommendations would you give to someone considering this product?
So you can keep track of all your leads in one place and follow up with them in an optimized way. With Groove, the company can manage a large number of leads and prospects. After the conditional event fires, the automation will take care of sending follow-up emails and ensuring that all data is structured appropriately.
Pros
- Reliable
- Unique Features
- Transparent
- Security Protects
Primo G.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Its an amazing software to use.
Likeliness to Recommend
What differentiates Groove from other similar products?
groove is amazing for its seamless integration into Salesforce, providing a native and user-friendly sales engagement platform. It stands out for its focus on enhancing our sales team productivity through features like automated email sequences, analytics, and engagement tracking—all within the Salesforce environment—resulting in a streamlined and efficient sales process.
What is your favorite aspect of this product?
For its easy to use and the integration to salesforce
What do you dislike most about this product?
The price is too high
What recommendations would you give to someone considering this product?
Its the best for sales people , its giving you the ability to enhance your productivity.
Pros
- Respectful
- Helps Innovate
- Reliable
- Enables Productivity
Maria K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
Great tool to help BDR team focus efforts
Likeliness to Recommend
What differentiates Groove from other similar products?
Pulls Salesforce fields to consolidate the data for faster data decision
What is your favorite aspect of this product?
Integration with Salesforce and no need to switch between various platforms
What do you dislike most about this product?
The integration process takes some time
What recommendations would you give to someone considering this product?
If you're working with Salesforce it may be THE tool for you and your teams
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Caring
