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Looker

Composite Score
8.4 /10
CX Score
8.7 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

3% Negative
10% Neutral
87% Positive

Pros

  • Transparent
  • Trustworthy
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 80

Data Exploration and Visualization

86

BI Security

83

Collaboration

83

Dashboard

82

Operational Reporting Capabilities

82

Data Connectors and Data Mashup

82

BI Platform Administration

80

Intelligent Alerts and Notifications

80

Self Service and Ad Hoc Capabilities

78

Mobile

69

Vendor Capability Ratings

Average 77

Business Value Created

84

Ease of Data Integration

81

Quality of Features

80

Ease of Implementation

80

Breadth of Features

78

Ease of Customization

77

Ease of IT Administration

76

Vendor Support

75

Availability and Quality of Training

75

Usability and Intuitiveness

74

Product Strategy and Rate of Improvement

71

Looker Reviews

Preetika T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Great reporting dashboard for client catering

Likeliness to Recommend

7 /10

What differentiates Looker from other similar products?

Formerly Data studio, can help you build dashboard in minutes, just you integrate GA, GSC or any tracking tool and you're done

What is your favorite aspect of this product?

It's smaller version of Power BI, I like the way I can simply change date and see stats updated easily.

What do you dislike most about this product?

Not any as such as pr current requirement. Maye be type of data it can handle at some point

What recommendations would you give to someone considering this product?

Your clients' gonna love it and it will ease your job too. You can give it a try.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

Sukesh H.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Powerful yet Simple data modelling tool

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Complex data modelling can be created without deep SQL knowledge! This is great for business users

What is your favorite aspect of this product?

Dashboards are highly customisable and are very simple to create.

What do you dislike most about this product?

Advanced features require more training hence there is a steep learning curve involved

What recommendations would you give to someone considering this product?

Begin with simpler analysis and dashboards before delving into more complex features.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Prafulla P.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic Product to solve analytics centrally

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Custom codes can be created and inserted in dashboards without having to go to tech each time. This makes it easier to navigate through and more efficient.

What is your favorite aspect of this product?

If my team/me knows SQL, we can create custom dimensions directly. This leads to massive time savings

What do you dislike most about this product?

It becomes very slow at times.

What recommendations would you give to someone considering this product?

Its one of the best analytics tool out there.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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