
What is Looker?
Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceLooker Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Looker.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
Up
1
Since last award
95 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 86%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Looker?
Pros
- Trustworthy
- Acts with Integrity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
BI Security
Data Exploration and Visualization
Operational Reporting Capabilities
Dashboard
Collaboration
Self Service and Ad Hoc Capabilities
Intelligent Alerts and Notifications
Data Connectors and Data Mashup
BI Platform Administration
Mobile
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Also Featured in...
Customer Intelligence
Translation missing: en.product_page.ratings.score 8.6
View Looker in this category (opens in a new tab)
Sales Analytics
Translation missing: en.product_page.ratings.score 8.5
View Looker in this category (opens in a new tab)
Business Intelligence & Analytics – Enterprise
Translation missing: en.product_page.ratings.score 8.1
View Looker in this category (opens in a new tab)
Retail Analytics
Translation missing: en.product_page.ratings.score 7.8
View Looker in this category (opens in a new tab)
Looker Reviews

Kelvin M.
- Role: Consultant
- Industry: Technology
- Involvement: Initial Implementation
Submitted Nov 2020
Nice tool for profitabilty analysis.
Likeliness to Recommend
What differentiates Looker from other similar products?
Big Data platforms integration.
What is your favorite aspect of this product?
The ability to process any type of data of all sizes and the free trial version.
What do you dislike most about this product?
Nothing to dislike about Looker features and how they perform.
What recommendations would you give to someone considering this product?
Web-based data mining solution with the best powerful feature to deal with big data and nice for strategic planning.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Candice W.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2020
Nice product and very customizable.
Likeliness to Recommend
What differentiates Looker from other similar products?
Looker has the best ability to help the user make decision between various data from different sources.
What is your favorite aspect of this product?
How it provides enough capabilities for the user to handle complex data and the production of marketing reports.
What do you dislike most about this product?
Getting started to this software may be very confusing to the beginners but through the training everything works out very perfect.
What recommendations would you give to someone considering this product?
Looker is the most flexible tool especially when dealing with big volume of data imported from multiple sources.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2020
Innovative product with easy implementation
Likeliness to Recommend
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Inspires Innovation