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Looker

Composite Score
8.4 /10
CX Score
8.7 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

3% Negative
10% Neutral
87% Positive

Pros

  • Transparent
  • Trustworthy
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 80

Data Exploration and Visualization

86

BI Security

83

Collaboration

83

Dashboard

82

Operational Reporting Capabilities

82

Data Connectors and Data Mashup

82

BI Platform Administration

80

Intelligent Alerts and Notifications

80

Self Service and Ad Hoc Capabilities

78

Mobile

69

Vendor Capability Ratings

Average 77

Business Value Created

84

Ease of Data Integration

81

Quality of Features

80

Ease of Implementation

80

Breadth of Features

78

Ease of Customization

77

Ease of IT Administration

76

Vendor Support

75

Availability and Quality of Training

75

Usability and Intuitiveness

74

Product Strategy and Rate of Improvement

71

Looker Reviews

Kelvin M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2020

Nice tool for profitabilty analysis.

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Big Data platforms integration.

What is your favorite aspect of this product?

The ability to process any type of data of all sizes and the free trial version.

What do you dislike most about this product?

Nothing to dislike about Looker features and how they perform.

What recommendations would you give to someone considering this product?

Web-based data mining solution with the best powerful feature to deal with big data and nice for strategic planning.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Candice W.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Nice product and very customizable.

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker has the best ability to help the user make decision between various data from different sources.

What is your favorite aspect of this product?

How it provides enough capabilities for the user to handle complex data and the production of marketing reports.

What do you dislike most about this product?

Getting started to this software may be very confusing to the beginners but through the training everything works out very perfect.

What recommendations would you give to someone considering this product?

Looker is the most flexible tool especially when dealing with big volume of data imported from multiple sources.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carmi Margarette S.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

User Friendly. Pricey but worth it!

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Very easy to write and share sql queries and results.

What is your favorite aspect of this product?

Data analytics and BI Tools

What do you dislike most about this product?

Other products are not user friendly and worst data analytics.

What recommendations would you give to someone considering this product?

I would recommend to those company who can afford looker license not to look for any product. Because looker has the best data analytics and BI Tools.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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