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Looker

Composite Score
8.4 /10
CX Score
8.7 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

3% Negative
10% Neutral
87% Positive

Pros

  • Transparent
  • Trustworthy
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 80

Data Exploration and Visualization

86

BI Security

83

Collaboration

83

Dashboard

82

Operational Reporting Capabilities

82

Data Connectors and Data Mashup

82

BI Platform Administration

80

Intelligent Alerts and Notifications

80

Self Service and Ad Hoc Capabilities

78

Mobile

69

Vendor Capability Ratings

Average 77

Business Value Created

84

Ease of Data Integration

81

Quality of Features

80

Ease of Implementation

80

Breadth of Features

78

Ease of Customization

77

Ease of IT Administration

76

Vendor Support

75

Availability and Quality of Training

75

Usability and Intuitiveness

74

Product Strategy and Rate of Improvement

71

Looker Reviews

Olivia C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Explore data easily with Looker.

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

Looker works as a great portal to easily explore, analyze and share reports. It works well and even more so when you have experience or are familiar with SQL, it is web-based, it provides the ability to collect and analyze a lot of data from multiple sources at very, very low cost.

What is your favorite aspect of this product?

With Locker I can access data and perform deep analysis and reports very easily. It has flexible ETL resources and visualization tools. And it provides high data security.

What do you dislike most about this product?

Looker is easy to navigate and understand.

What recommendations would you give to someone considering this product?

Looker is a robust BI platform suitable for all companies with in-house data science and ETL resources.

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Ashley L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Looker is a good tool for data analysis and visualization. It can be easily integrated with other data sources, but Looker is very intuitive, accessible and offers excellent visibility to monitor our work with live data.

What is your favorite aspect of this product?

It's affordable, I can create different dashboards for reports and line charts, it offers fully customizable templates, it's great for managing our social media numbers to later turn into data and interactive visual reports.

What do you dislike most about this product?

My experience and work with Looker is impeccable.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

Vikram J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great tool to work with your data

Likeliness to Recommend

9 /10

What differentiates Looker from other similar products?

I really like how easy it is to explore data on looker. It provides wide variety of features which are not available in any BI tools. We can customize our dashboard and explore data with advanced functions. With Looker based on our analytics needs, we are can create custom dashboards for analytics.

What is your favorite aspect of this product?

The most distinctive factor of Looker is it's simplicity in operation. One can get started with Looker straight away without having knowledge of IT or needing any specific set of skills. I really like with looker I can drill down into the reports and manipulate data to explore trends and make informed predictions.

What do you dislike most about this product?

Looker is excellent for short reports and visualizations, but it lacks extra features for analyzing data and giving intuitive insights. Also, it seems slower than other popular products.

What recommendations would you give to someone considering this product?

Overall looker is best product for short reports and visualizations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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