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Google

Looker

Composite Score
8.4 /10
CX Score
8.7 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details


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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

3% Negative
10% Neutral
87% Positive

Pros

  • Transparent
  • Trustworthy
  • Client Friendly Policies
  • Fair

Feature Ratings

Average 80

Data Exploration and Visualization

86

BI Security

83

Collaboration

83

Dashboard

82

Operational Reporting Capabilities

82

Data Connectors and Data Mashup

82

BI Platform Administration

80

Intelligent Alerts and Notifications

80

Self Service and Ad Hoc Capabilities

78

Mobile

69

Vendor Capability Ratings

Average 77

Business Value Created

84

Ease of Data Integration

81

Quality of Features

80

Ease of Implementation

80

Breadth of Features

78

Ease of Customization

77

Ease of IT Administration

76

Vendor Support

75

Availability and Quality of Training

75

Usability and Intuitiveness

74

Product Strategy and Rate of Improvement

71

Looker Reviews

Zain K.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use, User interface can be better

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Ease of integration, Easy data manipulation, Dashboards are better, Data management is top notch

What is your favorite aspect of this product?

Dashboard. Saves my life all the time.

What do you dislike most about this product?

Cost and UI

What recommendations would you give to someone considering this product?

If you're a data cruncher looker works for very well for: Data management, Data visualisation, Data integration, Analytics

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Caring

Ankit W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

user friendly and reliable BI tool

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

It has so many amazing features like scheduled delivery of dashboards and reports, and real-time collaborations with colleagues and the LookML features make it so different and unique.

What is your favorite aspect of this product?

What I like about Looker is that its visuals are highly customizable, and data modeling becomes very easy with LookML.

What do you dislike most about this product?

Looker's performance goes down when working with large datasets.

What recommendations would you give to someone considering this product?

I would highly recommend this tool who are looking for could tool which can be learned at ease and quick.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Respectful

Erick C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Simple and efficient

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Easy to start using, specially with its integration with other Google softwares'

What is your favorite aspect of this product?

Intuitiveness

What do you dislike most about this product?

Frozen in time. Long time no see any update.

What recommendations would you give to someone considering this product?

Just try it. It's free trial is identical to its paid version.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Slower Product Innovation
  • Leverages Incumbent Status

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