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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Easy to use and customize

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Helps Innovate

Arzu C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Easily Accessible and Speedy

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Great in terms of explaining how to create the forms.

What is your favorite aspect of this product?

I like how can I create a survey in couple of minutes.

What do you dislike most about this product?

It's not suited for advanced analysis.

What recommendations would you give to someone considering this product?

For preliminary research purposes this tool is great.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Muhammad A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Fantastic product needs a QR code

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The ease of creating a form and flexibility

What is your favorite aspect of this product?

It's automatically linked to your Google Drive

What do you dislike most about this product?

I have to access it from my drive

What recommendations would you give to someone considering this product?

It's a fantastic product for absolute beginner to create a form

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Effective Service

Cons

  • Charges for Enhancements
  • Less Friendly Negotiation

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