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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Muheet I.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Full service for a variety of forms.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms stands out from its competition due to the immediate connection with the Google account, which greatly benefits the transfer, management and creation of new forms, and allows you to use a forms service connected in real time with your Google Account, to use your forms in other Google services. In addition, it has much more variety in pre-designed templates for all users, adding greater creativity to the forms created.

What is your favorite aspect of this product?

It has good connectivity with any website, this helps a lot to send new forms from your Google Forms panel to your website panel, with just the push of a button. It contains themes for all types of content, the themes have different colors and different fonts, this helps to create a variety of designs for each form. It has automated analysis, generates graphs depending on the responses in the forms and offers a complete report of the responses. It allows you to add exact deadlines for closing a form, which helps to set limits on the number of people who participate in the form.

What do you dislike most about this product?

I haven't noticed any negative features of Google Forms so far, the platform has generally performed very well and has provided important features for creating new forms for our company, I haven't negative aspects to mention about this platform.

What recommendations would you give to someone considering this product?

I recommend that professionals perform the corresponding integration between the website and Google Forms, this will help them connect forms, add forms to Landing Pages and the Contact page, and collect responses automatically.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Riya C.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms features an intuitive and user-friendly editor, so setting up simple forms and surveys doesn't require any coding knowledge. Google Forms also has a number of helpful features, such as a drag-and-drop interface for questions and conditional logic questions

What is your favorite aspect of this product?

User-friendly editor

What do you dislike most about this product?

Limited design options. Google account requirement. Lack of robust analytics tools. Security and privacy concerns. Lack of advanced conditional logic. Requires an internet connection. File upload restrictions.

What recommendations would you give to someone considering this product?

Google Forms provides basic customization options, but it may lack advanced features for more complex survey designs.

Pros

  • Fair
  • Acts with Integrity
  • Reliable
  • Trustworthy
  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2024

Easy to use and user friendly

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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