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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Joe M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Perfect Survey Tool

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms allows you to collect unlimited responses per form for free., also it allows you to collect data from an unlimited number of respondents without having to pay anything. Furthermore, you can easily review and manage the responses in the Google forms dashboard, making it easy to keep track of your data. With the free plan, you can collect an unlimited number of form submissions. Google Forms are simpler. Most online forms don't need to be complicated. If you're collecting swag orders, basic feedback, or submissions for the office suggestion box, you don't need any weird tools or special apps like other similar products.

What is your favorite aspect of this product?

Google forms offer a great tool for creating surveys, quizzes, and other forms quickly and easily. With this product, you can create forms that are accessible from anywhere, automatically collect responses, and even add advanced features like conditional logic. - No limitation on number of forms - Integration with Google services - File upload feature for free

What do you dislike most about this product?

Limited versatility: One of the main limitations of Google Forms is that it is best suited for creating surveys and questionnaires. While it is possible to create other types of forms, such as applications, lead generation forms, and payment forms, Google Forms does not offer the necessary features and functionality to build out these types of forms. If you are looking for more advanced form building capabilities, then you might want to consider using another form builder.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

akanksha n.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great features which saves time

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

One of Google Forms unique features is its smooth integration into the Google Workspace , It stands out from other form building tools .

What is your favorite aspect of this product?

My favorite option is providing reports and analytics to the admin and the real-time analytics and simple sharing features like a link that creates a great user experience.

What do you dislike most about this product?

Its limited design customization options are one of its drawbacks as it makes users with a comparatively basic form appearance.

What recommendations would you give to someone considering this product?

In order to make productive teamwork, I advise anyone thinking about using Google Sheets to know its collaborative features, which include real time editing and real time analytics

Pros

  • Reliable
  • Saves Time
  • Helps Innovate
  • Performance Enhancing

Daniel C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Features for both polls and surveys are excellent

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I have only used and will only use Google forms. It's the best

What is your favorite aspect of this product?

Forms and esurveys for receiving marketing information from customers or feedback from employees in my company

What do you dislike most about this product?

Nothing, it's great!

What recommendations would you give to someone considering this product?

Review review review, because once you publish it with errors, it's tricky to fix the mistake without needing to remake the poll/survey and send again

Cons

  • Less Respectful

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