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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Aakanksha D.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Surveys and Questionnaires done Right!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The feature of providing statistical analysis and graphs based on the survey questions.

What is your favorite aspect of this product?

You can limit and specify what kind of responses you are looking for

What do you dislike most about this product?

There is a bit of limitation when it comes to the scope of the form framing

What recommendations would you give to someone considering this product?

You could integrate it with AI to enable better and quicker survey formations and template designs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

sangani R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Best Surveying Software

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Its real time collaboration features and ease of form creation set it apart as an easy to use survey tool.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is how easy it is to create and distribute surveys thanks to its intuitive interface.

What do you dislike most about this product?

The limited design customization options of Google Forms are a drawback, as users may find the templates somewhat restrictive.

What recommendations would you give to someone considering this product?

If you're thinking about using Google Forms, keep in mind that there aren't many customization options instead, concentrate on the survey's simple design.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Praveen B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Effective way to conduct surveys using Google Form

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Form is easier to use to collect information or surveys.

What is your favorite aspect of this product?

It a easy to use and simple solution to collect the information. It is secured by google's login mechanism.

What do you dislike most about this product?

Limited customization options.

What recommendations would you give to someone considering this product?

Go ahead to use Google Forms across the company to conduct survey or collect information. Its an easy to use solution.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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