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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Urja A.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

A great and efficient data collection tool!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Its interface is quite good and interactive which is the important feature. It is used very frequently fo data collection, online surveys, and feedback.

What is your favorite aspect of this product?

It is easy and quick way to create forms for simple surveys, basic registratuion of events and data collections

What do you dislike most about this product?

Sometimes when want to bold or underline part of question or description, there is not way of doing it. Apart from it, it is quite good to use Google forms.

What recommendations would you give to someone considering this product?

Overall Google forms is very useful tool for capturing data for analysis and we just need google account to access this tool.

Pros

  • Continually Improving Product
  • Efficient Service
  • Acts with Integrity
  • Over Delivered

Harshit A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use, Low Cost Product with High Quality!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It's ease of implementation and clear and simple UI makes it different from all other products and even as it's a product by Google trust is already there.

What is your favorite aspect of this product?

I can easily add multiple section as according to questions answered, analytics are damn good.

What do you dislike most about this product?

Sometimes I feel there should be few more features included such as custom redirection url and customised emails.

What recommendations would you give to someone considering this product?

If you're getting started with forms google form will work best for you, as it's not only less costly but also provides great features, value, and ease of implementation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sujith B.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Reliable
  • Inspires Innovation
  • Generous Negotitation

Cons

  • Vendor's Interest First
  • Less Transparent
  • Slower Product Innovation

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