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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Mehmet Arif A.

  • Role: Consultant
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Great work cross cultural teams

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

dashboard definitely .

What is your favorite aspect of this product?

simple, easy to reach, effective

What do you dislike most about this product?

sometimes it's too simple. if i could ask more engaged version it doesn't provide

What recommendations would you give to someone considering this product?

it's google quality. don't think much

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Azhar C.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Excellent Add on pplication that Integrates well

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is very easy to use and is a very cost effective solution. It is a great way to get information quickly and efficiently.

What is your favorite aspect of this product?

That is very simple to use and so easy to collate and assimilate information very quickly and efficiently.

What do you dislike most about this product?

There needs to be more security controls attached to the product.

What recommendations would you give to someone considering this product?

That it is a low-cost and very effective product that achieves most companies aims and objectives when it comes to information gathering.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Urja A.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

A great and efficient data collection tool!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Its interface is quite good and interactive which is the important feature. It is used very frequently fo data collection, online surveys, and feedback.

What is your favorite aspect of this product?

It is easy and quick way to create forms for simple surveys, basic registratuion of events and data collections

What do you dislike most about this product?

Sometimes when want to bold or underline part of question or description, there is not way of doing it. Apart from it, it is quite good to use Google forms.

What recommendations would you give to someone considering this product?

Overall Google forms is very useful tool for capturing data for analysis and we just need google account to access this tool.

Pros

  • Continually Improving Product
  • Efficient Service
  • Acts with Integrity
  • Over Delivered

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