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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

82

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Hannah Mutsawashe M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

Easy to use and Saves Time

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Not complicated to fill in and create

What is your favorite aspect of this product?

Ease of use,

What do you dislike most about this product?

Nothing verifies the person filling the google form is being truthful

What recommendations would you give to someone considering this product?

Very Efficient to capture data from people in different locations

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

Ashish J.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

Effortless Surveys and Quizzes with Google Forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It integrates seamlessly with Google Workspace, allowing users to gather responses, analyze data in Google Sheets, and collaborate in real time. Its simplicity and accessibility make it a go-to choice for teachers, students, and organizations managing feedback or research tasks.

What is your favorite aspect of this product?

I like how easy it is to design and share a form using Google Forms. The drag-and-drop interface and real-time collaboration make it perfect for group projects or classroom assessments. I also appreciate its automatic data organization through Sheets and the ability to add images, videos, and multiple question types without technical effort.

What do you dislike most about this product?

It also lacks advanced survey logic, offline access, and in-depth analytics that professional survey tools provide. Handling very large datasets can sometimes slow down performance.

What recommendations would you give to someone considering this product?

Google Forms is perfect for educators, students, and small teams who need a fast, free, and reliable way to collect information. Its simplicity, integration with Google’s ecosystem, and ease of sharing make it an excellent choice for educational and collaborative environments.

Pros

  • Continually Improving Product
  • Reliable
  • Effective Service
  • Saves Time

Kapil kumar A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Amazing tool for survay and other things

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I think google forms provide a faster and a nice way to do handshake with the google forms and design the forms accordingly accordingly as per the needs. other tools provide this service but with less features. Thanks

What is your favorite aspect of this product?

Best user interface for the forms

What do you dislike most about this product?

sometime buffering time is high

What recommendations would you give to someone considering this product?

this is best to use in the area for survey and form creation and they can customize as per the needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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