What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
Drag and Drop Design
State Transformation
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Quality of Features
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Shelby G.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Feb 2024
Google Forms Review
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It is quite an off the shelf piece of software with not much varying features - but the Google package is of good quality.
What is your favorite aspect of this product?
I have used Google forms for many years now. I needed a quick and easy way to work on collaborative forms with personnel based around the country. Google forms is perfect for this. You can access from anywhere and share this with your contacts to invite them to collaborate. I have been able to keep live forms This has worked really well. I am able to download easily and quickly. The autosave feature is really good to avoid you or your team forgetting to save this. I am able to issue forms to clients and suppliers for completion. I have managed to build current forms for completion to save time and make efficiencies across the business.
What do you dislike most about this product?
Sometimes if you had a poor connection it would not auto save leading to a loss of data.
What recommendations would you give to someone considering this product?
Move current manual forms into Google Forms for time saving process improvements
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Saves Time
Manoj R.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2026
Google form stands first
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It’s user interface and auto sync
What is your favorite aspect of this product?
Auto sync when the form is filled
What do you dislike most about this product?
No dislikes for now
What recommendations would you give to someone considering this product?
Considerable product for all sectors
Pros
- Helps Innovate
- Client Friendly Policies
- Acts with Integrity
- Continually Improving Product
Amit J.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2025
Simple surveys the easiest path to scalable data.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Easytouse design anyone can create forms without training.
What is your favorite aspect of this product?
Multiple people can work on both forms and analysis simultaneously.
What do you dislike most about this product?
Complex form logic and validity checking are limited.
What recommendations would you give to someone considering this product?
Google forms core purpose is to remove barriers to data collection.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Cons
- Leverages Incumbent Status
- Less Inspiring
- Less Fair