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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Naitik V.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Google Forms works amazingly well and its FREE!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Form is much simple to use than other similar product and the cost is very affrodable for google forms.

What is your favorite aspect of this product?

Google Forms has the ability to make forms like questionnaires, surveys, and even polls. I like how you can make your questions and even cool for making quizzes for school too if you are a teacher.

What do you dislike most about this product?

I don't think there's not much to hate or dislike on Google Forms for me. If there is, I'd say it for improvement.

What recommendations would you give to someone considering this product?

Ease of choosing question formats. In addition to the report with graph that facilitates data analysis, which makes google form best and will be suitable for you all.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Joanna G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Feedback Meets Simplicity

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms' integration with other Google Workspace apps is a game-changer.

What is your favorite aspect of this product?

Since using Google Forms, gathering feedback has become a breeze. Plus, the variety of question types allows for diverse data collection

What do you dislike most about this product?

While Google Forms is a reliable tool, it lacks more advanced survey logic features.

What recommendations would you give to someone considering this product?

You might need to explore additional survey tools if your needs are highly intricate

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Transparent

Soren E.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Efficient and User-Friendly

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms excels with seamless integration, real-time collaboration, versatile question types, and user-friendly design, setting it apart in efficiency and functionality.

What is your favorite aspect of this product?

Seamless collaboration and real-time data visualization make Google Forms my top choice for efficient and dynamic survey creation

What do you dislike most about this product?

Limited design customization options can be a drawback, hindering the visual appeal of Google Forms.

What recommendations would you give to someone considering this product?

Enhance user experience by expanding design customization options and adding more advanced features for complex survey logic in Google Forms

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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