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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

State Transformation

82

Drag and Drop Design

82

Workflow Automation

82

Electronic Signatures

81

Version Management

81

Field Configuration and Customization

81

APIs and Integration

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Google Forms Reviews

Priti K.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

Perfect for teachers and event planners alike.

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

This platform stands out because it doesn't try to be everything to everyone. It just tries to be a great form builder. The difference between this and other enterprise tools is that it feels personal and accessible. It’s best for people who don't have a dedicated it department to help them. I can manage everything myself from my phone if i have to.

What is your favorite aspect of this product?

I love the "sections" feature because it keeps long surveys from looking overwhelming. I can break things up into smaller chunks. The ability to add images and videos directly into the questions is a game changer for educational content. It makes the forms interactive. Also, getting email notifications for every new response helps me stay on top of things without constantly checking the spreadsheet.

What do you dislike most about this product?

I wish there were better ways to customize the "thank you" page at the end. It feels a bit generic and you can't really redirect users to a specific url easily.

What recommendations would you give to someone considering this product?

This is the best option for school projects or small business owners. It is free, powerful, and very easy to teach to others.

Pros

  • Effective Service
  • Saves Time
  • Fair
  • Acts with Integrity

Cons

  • Vendor's Interest First
  • Vendor Friendly Policies
  • Less Transparent

Anjali J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2026

Simple, Fast & Cost Effective Data Collection tool

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Form maintains simplicity, fast setup and tight integration with Google Sheets and Google Drive. It allows instant data collection and real tine response viewing without needing additional tools ot software installation.

What is your favorite aspect of this product?

I like how quickly forms can be created and responses are automatically organized in Google Sheets. This saved time and removes the need for manual data entry.

What do you dislike most about this product?

Customization and advanced logic options are limited. Overall good

What recommendations would you give to someone considering this product?

Go for it..Google Form is highly reccomended for students,teachers,teams and bussiness that need a simple, low cost solution for surveys, feedbacks, and registrations.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Avani S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

the easiest way to collect data without the.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

the other survey builders such as surveys monkey or typeform start charging you when want to do anything useful. In contrast, google forms is a completely different product and virtually everything there is free. it’s the best because it integrates so well into the ecosystem i’m already using. i don't need to sign up and learn a complicated interface. it’s easy to use, ultra quick and it doesn’t try to upsell me every five minutes.

What is your favorite aspect of this product?

i love that it just populates the responses in a google sheet for you. it saves me so much time when it comes to entering data. the real-time collaboration is also a big win because my entire team can all edit the questions at the same time without overwriting one another. its actually surprisingly easy to set up logic branching for a free tool. i like the clean, simple appearance and that it doesn't distract from those filling in the form too.

What do you dislike most about this product?

its design and branding is slightly lacking. you can swap out the header image and a few accent colours, but it doesn’t become your high-end custom website.

What recommendations would you give to someone considering this product?

if you want a consistent enough way to capture data without a graduateschool-level learning curve or monthly fees, it’s the one. it's ideal for internal office surveys or simple customer feedback.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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