What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Electronic Signatures
Version Management
Field Configuration and Customization
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Quality of Features
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Google Forms Reviews
Zinat K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2026
An honest look at the best free form builder
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It's better than survey monkey to me because i don't get hit with a paywall after the first 10 responses. the only difference is that google forms is actually free. it is the greatest just because it respects the user's time. the interface is that which all users will be accustomed to using when we have an operating system for n years, no learning on the part of respondents.
What is your favorite aspect of this product?
I also have a preference for the short answer and paragraph options as the text boxes are dynamic. conditionnal annoncement where you can jump to a part based on what the respondent tells is also very practical in more advanced research. i've used it on academic surveys and it worked like a dream. plus, the security is top-notch as it is supported by google’s infrastructure.
What do you dislike most about this product?
The customisation is really limited and basic. you don't really get the ability to change the fonts much or space your elements out in some of them, things may wind up looking cramped.
What recommendations would you give to someone considering this product?
If you’re making a high-volume survey and want something that won’t charge you on a per response basis, this is probably your best bet. it is dependable and extremely durable.
Pros
- Unique Features
- Effective Service
- Saves Time
- Respectful
Gwen De B.
- Role: Consultant
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Feb 2026
Simple and effective.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google forms offers advance customization, logic branching and seamless data analysis with google sheets.
What is your favorite aspect of this product?
My favorite aspect of Google Forms is its ease of creating surveys and automatically collecting responses in an organized, shareable format.
What do you dislike most about this product?
What I dislike most about Google Forms is its limited customization and design options, which can make forms look basic and less engaging.
What recommendations would you give to someone considering this product?
Google Forms is a free and easy-to-use tool for creating surveys, quizzes, and feedback forms. It works well for collecting responses quickly, integrates with Google Sheets for analysis, and is best for simple data collection. For complex forms with advanced design or payment features, other tools may be better.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Priti K.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2026
Perfect for teachers and event planners alike.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
This platform stands out because it doesn't try to be everything to everyone. It just tries to be a great form builder. The difference between this and other enterprise tools is that it feels personal and accessible. It’s best for people who don't have a dedicated it department to help them. I can manage everything myself from my phone if i have to.
What is your favorite aspect of this product?
I love the "sections" feature because it keeps long surveys from looking overwhelming. I can break things up into smaller chunks. The ability to add images and videos directly into the questions is a game changer for educational content. It makes the forms interactive. Also, getting email notifications for every new response helps me stay on top of things without constantly checking the spreadsheet.
What do you dislike most about this product?
I wish there were better ways to customize the "thank you" page at the end. It feels a bit generic and you can't really redirect users to a specific url easily.
What recommendations would you give to someone considering this product?
This is the best option for school projects or small business owners. It is free, powerful, and very easy to teach to others.
Pros
- Effective Service
- Saves Time
- Fair
- Acts with Integrity
Cons
- Vendor's Interest First
- Vendor Friendly Policies
- Less Transparent
