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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

State Transformation

83

Drag and Drop Design

82

Workflow Automation

82

Electronic Signatures

81

Version Management

81

Field Configuration and Customization

81

APIs and Integration

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Google Forms Reviews

Anshu R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

a great way to collect feedback.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google forms is superior as compared to the others due to the fact that it does not require one to create an account in order to fill in the form. the idea of creating less friction is an easy concept that has been mastered by Google as compared to the other sites. the more friction you eliminate, the higher the response rate will be.

What is your favorite aspect of this product?

i love the types of questions that you can add. the "date" picker and the time picker are really handy when it comes to scheduling. i also like that you are able to see individual responses or an overall summary, this is an incredibly versatile tool that can be utilized to do almost anything that can be thought of.

What do you dislike most about this product?

there is no inherent mechanism to save a form and complete later as a user. when closing the tab, the user will typically have to recreate the entire questionnaire, which can be maddening with lengthy surveys.

What recommendations would you give to someone considering this product?

when you would prefer to receive more replies and simplify matters, employ a google form. it is the easiest and most effective tool on the internet to use as a means of collecting information in a fast and hassle-free way.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Rudra s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Especially suitable for simple polls and votes

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

For quick decision making in my office, this is the best. Vs. A long email thread, a google form is so much cleaner. It's the best because it gives a clear winner, instantly. I use it for everything from "where to go for lunch" to "which logo do you prefer." it can accommodate everyone's opinion since all of these are organized and easily seen. 3. It's a huge tool for team collaboration and transparency.

What is your favorite aspect of this product?

I love how easy it is to share the results to everyone after they vote - you just tick a box and they can get to see the summary. "short answer" field is great for allowing people to add their own suggestions. I love how the whole design is so clean and modern too. I think that is also why people actually respond to my polls now.

What do you dislike most about this product?

The mobile app version (within the browser) can be a little bit fiddly when you are trying to drag and drop the questions to reorder them. It works better on a desktop to build the forms.

What recommendations would you give to someone considering this product?

It is a simple, effective, and fun tool to use. I highly recommend it for any group that needs to make decisions quickly and wants to keep things organized. It's a total life saver.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

Cons

  • Less Efficient Service

Prince R.

  • Role: Operations
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

Google form - The form of the organisation

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms are easy and convienient option to take part in daily professional life.

What is your favorite aspect of this product?

The feature of creating short quizes are very amazing aspect of this form

What do you dislike most about this product?

Sometimes the forms gives technical issue and the stored data get lost.

What recommendations would you give to someone considering this product?

Yes definitely they should consider this as it helps in learning and assessment phases of an organisation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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