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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Kasan P.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

"Make basic survey and forms."

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms makes it simple to automatically organize data and stands out from similar products since it allows us to backup all of our data to a paper copy in case our system loses data.

What is your favorite aspect of this product?

the range of backdrop and form modification options available.

What do you dislike most about this product?

Its lack of sophisticated design modification features, such the ability to totally alter the form's appearance and feel using unique themes and a wider variety of typefaces, bothers me.

What recommendations would you give to someone considering this product?

Because it is totally free and accessible to everybody with a Google account without the need for additional memberships, I suggest it. Without technical expertise, you can easily design forms thanks to the user-friendly interface.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Naveen G.

  • Role: Human Resources
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Great Features, simplest design

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It's simplest design and range of features and customisation options.

What is your favorite aspect of this product?

I like the variety of features and ease of use. It's very helpful for me being an HR Professional.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Definitely a must to have product which actually enhances productivity and saves a lot of time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Kunal T.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

feedback collection made easy

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

for simple surveys without many features, google forms is fast and easy.

What is your favorite aspect of this product?

automatic response chart construction helps visualize input rapidly.

What do you dislike most about this product?

you can not embed complicated conditional logic like other survey programs.

What recommendations would you give to someone considering this product?

easy surveys or feedback for rapid data

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Acts with Integrity

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