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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Nikhil C.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Collecting feedbacks/reviews made easier!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Comes with suite of Google services, we are using multiple applications of Google for various business outcomes as and when needed.

What is your favorite aspect of this product?

We can generate the form in form of an URL and now its ready to send. Ta-daa!!

What do you dislike most about this product?

Works only in online mode, offline version should also be made available.

What recommendations would you give to someone considering this product?

Go for it!!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Akhilesh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Accurate and free to use to collect data and polls

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The tool provides real-time information and data analytics in charts from responses of the reached clients, can easily be exported to Google sheets for review and comes at no extra cost compared to other tools

What is your favorite aspect of this product?

I like the embedding option of the survey forms where you can embed the forms on the website using the generated HTML code and this makes it easy and faster to collect feedback from clients or you can share through the link, on top, the tool comes with a lot of editing and customization options

What do you dislike most about this product?

Questions cannot be arranged in order where often during form making and survey creations, questions appear in order and when you set the form live, you realize some questions are not in order. Also they do not support uploading of larger files through the forms which makes it hard for one to collect vide feedback especially when the video is longer

What recommendations would you give to someone considering this product?

Yes, I would recommend this tool for anyone looking to collect feedback

Pros

  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation
  • Respectful

Mahesh C.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

It's Versatile and Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The forms are easily customizable, with basic but working designs. And the data can easily be checked while in Google Drive, as you can set it up in a way that it can store all answers on a Google Sheet. It's really amazing and practice.

What is your favorite aspect of this product?

The ease of use and minimalism means it is very quick and efficient to build quick forms.

What do you dislike most about this product?

The somewhat limited customization of the forms and integration with other external products.

What recommendations would you give to someone considering this product?

Simple to use and has all the features you need to get started with data collection.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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