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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Shakur M.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Google forms helping people doing survey for free.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms' ease of use, integration with Google Classroom, and collaborative features make it a top choice for everyone. From IT person to business man, everyone can use and utilize it.

What is your favorite aspect of this product?

Google Forms is a game changer for me. It's easy to use, allows for various question formats, and automatically grades multiple-choice questions. That's my favorite part of this tool.

What do you dislike most about this product?

The design options are a bit limited, and it would be great to have more interactive elements for engaging surveyors for doing surveys.

What recommendations would you give to someone considering this product?

Whether you're a tech person, trainer, or anyone who needs to create assessments, Google Forms is a valuable tool for you. It saves time, and help you gathering valuable insights into your resources.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yunus Emre T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Definitely easy to use and have simple interface.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

The interface is simple and to prepare it is so easy.

What is your favorite aspect of this product?

It works simply and fast.

What do you dislike most about this product?

Could have more different kinds of interfaces.

What recommendations would you give to someone considering this product?

I would strongly recommend to have easily usable product.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Pranshu S.

  • Role: Consultant
  • Industry: Agriculture
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Simple to use good UI/UX Easy integrations

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms distinguishes itself from similar products through its seamless integration with other Google Workspace apps, user-friendly interface, collaborative features, and real-time response capabilities.

What is your favorite aspect of this product?

While I don't have personal preferences, one standout aspect of Google Forms is its simplicity and ease of use. Its intuitive interface makes it accessible to users of all skill levels, allowing them to create and distribute forms quickly and efficiently. This simplicity, combined with powerful features like real-time collaboration and seamless integration with other Google Workspace apps, makes Google Forms a valuable tool for various data collection needs.

What do you dislike most about this product?

One aspect that might be considered a drawback of Google Forms is its limited customization options compared to some other form builder tools. Users seeking highly tailored form designs may find the options somewhat restrictive. Additionally, while Google Forms offers basic conditional logic, it lacks more advanced branching capabilities that some users may require for complex surveys or forms.

What recommendations would you give to someone considering this product?

When considering Google Forms, embrace its simplicity and ease of use, particularly if you're already using other Google Workspace apps. Leverage its collaborative features for efficient teamwork, but be mindful of its limitations in customization and advanced logic. Overall, it's a valuable tool for straightforward data collection within the Google ecosystem.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Cons

  • Vendor's Interest First
  • Under Delivered

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