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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Engin A.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Great for Speedy Action

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It loads very fast and efficient, helps us to work collaboratively.

What is your favorite aspect of this product?

I like it more and more because corporate network is not banning this tool.

What do you dislike most about this product?

Sometimes the sharing links are very long and complicated and makes it very hard to share.

What recommendations would you give to someone considering this product?

I would recommend them to use this in corporate environment

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shivam G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use but needs improvement

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Ease of use

What is your favorite aspect of this product?

User friendly UI

What do you dislike most about this product?

Limited customization options

What recommendations would you give to someone considering this product?

Understand your requirement

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Client Friendly Policies

Júlio C.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Amazing product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Simple and intuitive, but could be more streamlined

What is your favorite aspect of this product?

Layout and tools that make it easy to create forms in a few clicks

What do you dislike most about this product?

It could be more customizable layout, and have some templates already ready

What recommendations would you give to someone considering this product?

Totally recommend

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Saves Time

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