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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Mansi A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Survey friendly

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I have seen use of google forms mostly in conducting surveys and I have really liked the way one can customize the survey. It also engages the one who is filling the survey and makes it more interesting for that person.

What is your favorite aspect of this product?

Use in surveys

What do you dislike most about this product?

nothing as of now

What recommendations would you give to someone considering this product?

no recommendations as of now

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Santosh M.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Great Product and Ease of use

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Ease of use and pricing and features

What is your favorite aspect of this product?

Really easy to use.

What do you dislike most about this product?

Less customizable and data insights

What recommendations would you give to someone considering this product?

Learn about the products

Pros

  • Helps Innovate
  • Effective Service
  • Saves Time
  • Fair

Shane M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Google Forms Recomendation

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

First Party Integration with other Google Products

What is your favorite aspect of this product?

Output of results for analysis options across Google sheet stack

What do you dislike most about this product?

End user interface can be improved

What recommendations would you give to someone considering this product?

Everything is built, processed and documented in the Google environment which is important for usability, security, sharing pre & post and just productivity

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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