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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Ravi R.

  • Role: Operations
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Good Product but needs improvement

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I mean it comes with your office suite bundle so you don't have to spend extra and you may move your budget to other tools. Secondly, it does it's job and it's very easy to implement and train.

What is your favorite aspect of this product?

Ease of usage and potentially zero training required to use the product

What do you dislike most about this product?

The development process of adding a new feature from Google takes ages they could do much better and atleast come up with prod improvements every quarter.

What recommendations would you give to someone considering this product?

If you are looking for a forms which is easy and can be used by anyone in your org without compromising your security you may blindly choose forms, one of the best products in market.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity

Aviral G.

  • Role: Finance
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Trusted and Tiime saver

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to use.... Quick and can be customized

What is your favorite aspect of this product?

Survey and gathering INFORMATION in remote mode

What do you dislike most about this product?

Cant send reminders to fill the survey

What recommendations would you give to someone considering this product?

The best one available in the marker

Pros

  • Helps Innovate
  • Unique Features
  • Client's Interest First
  • Generous Negotitation

Suhani G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Creating Polished Surveys Using Google Forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms simply makes Forms to get responses from user with whom we share link of that form. Google Forms makes a user friendly environment to easily create surveys and forms.

What is your favorite aspect of this product?

Google Forms helps out in creating surveys with help of create and edit form feature which helps in analyzing responses from multiple users. after creating forms we can easily share it into groups for collecting data.

What do you dislike most about this product?

there are very less layout and formatting feature to design text and layout of form which may be a limitation in Google Form.

What recommendations would you give to someone considering this product?

Google Forms will be best for those who want to create Forms in just few minutes and also let share it with help link to group and community to gather data.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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