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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Md M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Google Forms are user centric

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google form gives the easy to submit survey and unique response. But it also helps in taking weekly test for my tech and associates understanding of my IT process. The fix windows feature helped me to stop open book exam of the team.

What is your favorite aspect of this product?

It's easy to prepare as an admin and deploy. And it's integration with spreadsheet gives out instant number of response calculation and collective data.

What do you dislike most about this product?

Using since the existence of the tool in 2008, only one time I faced that forms crashed and didn't took my records. So that was really not good, but the story is long back in 2011-12

What recommendations would you give to someone considering this product?

Get the basic training done if you are using it as an administrator. Cause that will help you to collect proper data to enhance the understanding and evaluation of any data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Aayush S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Minimalist approach and design

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Very easy to use you can make a fors with 10 fields in 2 minutes

What is your favorite aspect of this product?

Time saving and no prior knowledge required

What do you dislike most about this product?

Less functionalities

What recommendations would you give to someone considering this product?

Even donkey can you Google forms

Pros

  • Enables Productivity
  • Friendly Negotiation
  • Helps Innovate
  • Performance Enhancing

Mark R.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

The most simple to use option.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The way it works in collaboration with the other products in the G Suite so well - it makes the integration with the class side of things a lot easier.

What is your favorite aspect of this product?

How reliable it is for me to be able to assign a quiz and get results that are easy to understand. It just works really well.

What do you dislike most about this product?

The lack of flexibility with customizing themes and appearances, it's pretty obvious when you're using a Google form most of the time.

What recommendations would you give to someone considering this product?

It's the best and easiest to use of the bunch.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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