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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2024

Easy survey and form creating tools

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Arundhati S.

  • Role: C-Level
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Simple and powerful Product

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is very simple to use

What is your favorite aspect of this product?

I can connect with Google sheets in one click

What do you dislike most about this product?

They can improve UI of Forms

What recommendations would you give to someone considering this product?

I will definitely recommend other

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Devesh p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Great tool for customer survey !

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

What makes it different is that it is so easy to create and easy to implement anywhere either on the website or on linkedin profile like I used . It has worked flawlessly and helped me collect feedback forms and helps in improving client retention. We also use it as client lead generation form and there it also works best.

What is your favorite aspect of this product?

I like how easy it is to implement and records can be save directly to Google sheets which help us targeting our leads in a much better way . I used in my personal website as well and it worked just great.

What do you dislike most about this product?

There is nothing that I dislike about the Google sheet but it would be much much better if it also provides payment options.

What recommendations would you give to someone considering this product?

I recommend using Google forms with Google sheet for better results.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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