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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Osama B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Basic, Fast and Useful Platform

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

A basic forms system that you can use easily. Simple interface and functions and conviniante ways to export data for free.

What is your favorite aspect of this product?

Google forms is extremely easy to use and serves its purpose for data collection and analysis. I like that we are all able to view results and can see everything organized.

What do you dislike most about this product?

Customization options are limited with Google Forms, and while this can be a positive for some, for more experienced users - it does fill limited. For example, choosing color themes for the form (such as if you wanted it to be in your brand colors) is limited - which can be a negative if you are in charge of brand marketing.

What recommendations would you give to someone considering this product?

High Recommended - Easy to use and data collection is very efficient

Pros

  • Trustworthy
  • Unique Features
  • Inspires Innovation
  • Caring

Shalyn F.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

Works well with other Google products such as Drive

What is your favorite aspect of this product?

How customizable it is

What do you dislike most about this product?

I do not like how time-consuming it can be

What recommendations would you give to someone considering this product?

I would recommend it as a way to make a fast survey to collect information

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Includes Product Enhancements
  • Continually Improving Product

Joan H.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Your Go-To Tool for Data Gathering Done Right!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

What distinguishes Google Forms is its simplicity combined with powerful functionality. Google Forms offers an intuitive interface that makes creating and distributing surveys a breeze, while also providing robust data analysis features

What is your favorite aspect of this product?

Google Meet's seamless integration with Google Sheets. This connection allows us to automatically sync survey responses into a spreadsheet, where we can easily manipulate and analyze the data. This integration not only saves time but also enhances our ability to make data-driven decisions quickly

What do you dislike most about this product?

It lacks some advanced features found in more specialized survey tools, like branching logic or advanced analytics.

What recommendations would you give to someone considering this product?

If you’re in need of a straightforward, effective tool for surveys and data gathering, I recommend giving Google Forms a try. Its simple and powerful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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