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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Aarif S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

"Fantastic Features, Simple to use."

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is notable for its cost-effectiveness, user-friendliness, and smooth interaction with Google Workspaces.

What is your favorite aspect of this product?

Numerous question formats are supported by Google Forms.

What do you dislike most about this product?

Unlike previous survey systems, complex conditional logic cannot be embedded.

What recommendations would you give to someone considering this product?

I recommend that A simple and economical tool for sharing.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Syverine B.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy way to collect data!

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

Google Forms easily connects with other Google tools, like Google Sheets for analyzing data, Google Drive for storing files, and Google Calendar for scheduling events.

What is your favorite aspect of this product?

I really like how simple and easy Google Forms is to use. It helps people quickly make surveys, quizzes, or forms without needing to know a lot about technology.

What do you dislike most about this product?

I am good with everything so far.

What recommendations would you give to someone considering this product?

I recommend it to everyone.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Saves Time

Chelsea W.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Awesome Features, Easy Implementation

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms stands out for its seamless Google Workspace integration, user-friendly design, and cost-effectiveness.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is its seamless integration with Google Workspace for easy collaboration.

What do you dislike most about this product?

One of the main drawbacks of Google Forms is its limited customization options for advanced design features, which can make it less visually appealing compared to other form-building tools.

What recommendations would you give to someone considering this product?

Leverage Google Workspace Integration: If you already use Google Workspace, take full advantage of its seamless integration with tools like Google Sheets for data analysis and Google Drive for storage.

Pros

  • Reliable
  • Effective Service
  • Inspires Innovation
  • Caring

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