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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Vivian G.

  • Role: Human Resources
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It is very user friendly and has a lot of features for questions

What is your favorite aspect of this product?

Easy to use and share to gather feedback

What do you dislike most about this product?

Nothing in particular

What recommendations would you give to someone considering this product?

It is a great option if you need to gather feedback or collect responses for different survey questions/inquiries.

Pros

  • Reliable
  • Enables Productivity
  • Continually Improving Product
  • Performance Enhancing

Rene D.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

conquer every survey.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

super easy to create forms.

What is your favorite aspect of this product?

a very clean interface with premium form builder, data visualization dashboard very simple and useful.

What do you dislike most about this product?

more customization option in forms with condition.

What recommendations would you give to someone considering this product?

for online forms and surveys is really great option.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Riya D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Versatility in surveys and data collection!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

For me what differentiates Google Forms from other similar products is its simple integration with other Google Workspace tools like Google Sheets, Docs, and Drive. This integration helps me to easily collect data and automatically sync it with a Google Sheet for analysis, saving my lot of time.

What is your favorite aspect of this product?

I appreciate its simplicity and ease of use. I love how quickly I can create a form for a survey, quiz, or quick poll. Its inherent interface features drag-and-drop options that make organizing my questions and sections effortless. Additionally, the flexibility to customize questions with various types like multiple-choice, short answer, or file uploads is a great feature that I cherish.

What do you dislike most about this product?

There is nothing that I dislike about Google Forms.

What recommendations would you give to someone considering this product?

I would say by using Google Forms, you can save time and generate ideas through a variety of templates. Even if you plan to make significant customizations, using a template as a starting point can help incite your project.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

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