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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Atul K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Amazing tool for software survery

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms is very easy to use and has swift integration with google drive which works very well. Also it can be used in any device , no matter it is pc or mobile both has good user interface . And it is super reliable since it is produt of google company so no chance of leaking information.

What is your favorite aspect of this product?

I definately am fond of its simplicity of setting up and it is very cost efficient . It does the job of collecting information from the user end very swiftly.

What do you dislike most about this product?

I dont have dislike about the product in my usage throughout the years.

What recommendations would you give to someone considering this product?

I recommend this tool to everying for fast and smooth survey process that will be required for product testing before launching in market officially.

Pros

  • Enables Productivity
  • Saves Time
  • Respectful
  • Fair

Muttahir B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

the easiest way to collect data

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

it is easy to use, saves a lot of time, dashboard is effectively active and customized as per needs.

What do you dislike most about this product?

nothing to be mentioned about disliking this product.

What recommendations would you give to someone considering this product?

data collection and taking opinions were never easy but with google forms the tasks can be done efficiently.

Pros

  • Effective Service
  • Respectful
  • Enables Productivity
  • Unique Features

Laurelle W.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

User friendly and easy to use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It’s easy to use and effective

What is your favorite aspect of this product?

Everything it is so user friendly

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

No recommendations at this time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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