
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Forms.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 93%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Workflow Automation
Drag and Drop Design
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Jill B.
- Role: Operations
- Industry: Education
- Involvement: Initial Implementation
Submitted Mar 2020
I think Google Forms is a higher quality program
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It has a clear organizes format
What is your favorite aspect of this product?
it helps to keep things working. by organizing info in several subject areas without confusion
What do you dislike most about this product?
The cost could be lower
What recommendations would you give to someone considering this product?
Play around with it for a while before you decide if it could be a useful tool.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Effective Service
Dustin N.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Mar 2020
Very easy to use and implement into your team
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It’s ease of use and the implementation into other platforms
What is your favorite aspect of this product?
The integration into other platforms we use
What do you dislike most about this product?
The costs, it’s good to use but you pay a lot
What recommendations would you give to someone considering this product?
Beta test it first before you decide to sign a contract
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Terri D.
- Role: Human Resources
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2020
Great for Surveys
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The ability of those who answer the form to type in answers, whether they are long or short.
What is your favorite aspect of this product?
The ease of creation of each form.
What do you dislike most about this product?
When parts of the form do not need to be answered by all users, they often get confused and do not hit submit. Their answers are not saved for later submission.
What recommendations would you give to someone considering this product?
Be sure to try every aspect and type of question possible. You may not find exactly what you are looking for in question types, but there is usually more than one which can be adapted.
Pros
- Reliable
- Security Protects
- Performance Enhancing
- Enables Productivity