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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Monit K.

  • Role: Student Academic
  • Industry: Agriculture
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Great Application to use for collecting data

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It's saving feature like it stores the answer when you get back after some time and also its intuitiveness towards upgrading the features.

What is your favorite aspect of this product?

You can create a form within a minute that make it really helpful to get the data from multiple sources. It makes it really productive for any kind of profession like a student or a working professional.

What do you dislike most about this product?

I want that google should add some extra feature in answer section to provide some extra user experience to the end user.

What recommendations would you give to someone considering this product?

You should try it before selecting or rejecting it.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Respectful

Areeb A.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Fantastic product with abundant features!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The best thing is that all responses get collated on an Excel spreadsheet once the responses are collected.

What is your favorite aspect of this product?

Convenient usage, the drop-down menu can be edited from backend.

What do you dislike most about this product?

Recording multiple responses is problematic.

What recommendations would you give to someone considering this product?

This is a great product to conduct statistical surveys or to conduct a short list candidates for a job interview.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Surendar P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use and fantastic product & user friendly

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It's ease of use and User friendly and also provides abundant of features.

What is your favorite aspect of this product?

It's ease to use and Integration.

What do you dislike most about this product?

I am truely loving the product.

What recommendations would you give to someone considering this product?

Please try this product and Try for innovation as much as possible.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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