
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Forms Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Forms.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 93%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Workflow Automation
Drag and Drop Design
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews

Luis Ernesto V.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2021
El mejor software para crear encuestas en la web
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms has a wide range of functions which make this an almost indispensable tool in companies that feed on the feedback that their customers provide regarding their products, the ease of integration with the other tools of the Google Suite make this a fairly powerful software with excellent support.
What is your favorite aspect of this product?
The ease of creating and distributing surveys is quite noticeable, in addition to the fact that the data that is exported to the spreadsheet can be analyzed in real time for further analysis, best of all it is collaborative.
What do you dislike most about this product?
The great disadvantage that in my opinion this product presents is the customization of the surveys, being quite limited we can only make use of the templates that the same tool provides.
What recommendations would you give to someone considering this product?
Google Form facilitates the way to communicate with a specific demographic group, based on simple and eye-catching surveys that can be run on different devices, it provides us with totally clear information regarding the details that serve as feedback to our company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity

Stephen S.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Dec 2020
Easy to use and versatile product
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It’s easier to customize and integrate with your cloud
What is your favorite aspect of this product?
It is cloud based that integrates with the drive
What do you dislike most about this product?
It is very uniform and doesn’t have the ability to be modified much
What recommendations would you give to someone considering this product?
Make sure all of your documents are cloud based
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2020
Wonderful product.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing