
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Get AssistanceGoogle Forms Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Forms.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Rinda P.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Mar 2020
Easy to use. User Friendly. Thumbs Up.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Ease of use. Ability to link with other Google products.
What is your favorite aspect of this product?
The ease of use and ability to understand how to use the product
What do you dislike most about this product?
We really don't have any dislikes with this product.
What recommendations would you give to someone considering this product?
Do your research, also it would be wise if you already utilize other Google products.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Amy D.
- Role: Finance
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2020
Difficult to use
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The capabilities
What is your favorite aspect of this product?
Ability to share across teams
What do you dislike most about this product?
The version types make it difficult to track changes
What recommendations would you give to someone considering this product?
Take the training on how to manage
Pros
- Caring
- Respectful
- Client Friendly Policies
- Generous Negotitation
Cons
- Inhibits Innovation
- Less Efficient Service
- Less Effective Service
Deepak K.
- Role: Operations
- Industry: Electronics
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2020
Ease of use, fantastic product and cheap!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Amazing product, ease of service adaption and integrations. Modular and price point is great!
What is your favorite aspect of this product?
Features are awesome. Modular design and price is cheap.
What do you dislike most about this product?
Nothing much really. I liked everything about this product and it’s amazing.
What recommendations would you give to someone considering this product?
Great product . Definitely recommend it and make sure that it’s modular in approach.
Pros
- Respectful
- Helps Innovate
- Reliable
- Performance Enhancing