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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Alok M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Google forms get's Life easy

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms is simple to use and very much efficient to create any form or polls.

What is your favorite aspect of this product?

My favourite aspect is we can create any form using it and can share with public to get filled it's reduced time and help things done Faster.

What do you dislike most about this product?

There is limited question that we can create using it so sometimes need extra forms to fill.

What recommendations would you give to someone considering this product?

I already recommend my office team to use this for creating form.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Emmanuel S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use and very affordable

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

User friendly Cost

What is your favorite aspect of this product?

Easy customisation

What do you dislike most about this product?

Nothing for now

What recommendations would you give to someone considering this product?

It is lovely and easy to use

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kate H.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Have already fallen in love with it's ease of use

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Simplicity,perfectness

What is your favorite aspect of this product?

Simplicity and perfectness of the product when it comes to statistical representation.

What do you dislike most about this product?

It's cost is slightly high.

What recommendations would you give to someone considering this product?

Of course,I have already been recommending it.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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