
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Up
1
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Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 93%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Workflow Automation
Drag and Drop Design
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Favour B.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2025
A Dependable Tool with Room for Improved Features
Likeliness to Recommend
What differentiates Google Forms from other similar products?
it distinguishes itself with its simplicity, seamless integration with other Google Workspace tools, and user-friendly interface.
What is your favorite aspect of this product?
my favorite is the integration with Google Sheets is my favorite aspect.
What do you dislike most about this product?
its basic conditional logic and lack of multi-step form options can limit its functionality for more complex surveys or forms.
What recommendations would you give to someone considering this product?
I would recommend Google Forms to anyone looking for a simple, user-friendly tool to create basic forms, surveys, or quizzes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Jeremiah A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Simple, Efficient, but Limited for Advanced Needs
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms stands out for its simplicity and seamless integration with Google Workspace. It’s easy to create surveys, quizzes, or forms, and all responses are instantly collected in Google Sheets for easy analysis—no extra setup needed.
What is your favorite aspect of this product?
My favorite aspect of Google Forms is how effortlessly it connects with Google Sheets, making it super easy to collect, view, and analyze responses in real time.
What do you dislike most about this product?
What I dislike most about Google Forms is its limited design and customization options. You can’t do much to change the look or make your forms visually unique.
What recommendations would you give to someone considering this product?
If you're considering Google Forms, it’s perfect for simple surveys or quick data collection, especially if you’re already using Google Workspace.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features

Eteng M.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted May 2025
Its all good
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The security level
What is your favorite aspect of this product?
Easy to use
What do you dislike most about this product?
Nothing yet
What recommendations would you give to someone considering this product?
The product is easy to use and flexible
Pros
- Efficient Service
- Effective Service
- Inspires Innovation
- Caring