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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

John M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

EASE OF USE

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

I don't think there is any clear-cut difference. However, Google Forms is very easy to use, pretty affordable, and accessible to everyone. I consider it a quick tool for conducting basic surveys.

What is your favorite aspect of this product?

I do not have a favourite feature. I love the simplicity of the product generally.

What do you dislike most about this product?

Its not robust enough.

What recommendations would you give to someone considering this product?

If you want to collect quick information, Google Form is your friend. However, it is not exactly helpful for robust survey needs.

Pros

  • Reliable
  • Effective Service
  • Saves Time
  • Client Friendly Policies

Cons

  • Commodity Features

Charanjeet S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use! Beautiful and easy User Interface

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms provides us fully customisable forms solution. Anyone can create own forms, add fields as many as we can. Different types of fields with the custom Labels can be created with simple clicks. There is no need to be technical, only we need a Google account. Also, we can save the responses for future use and link the responses to Google sheet, which we can use to search and explore the previously submitted records by users.

What is your favorite aspect of this product?

The Google forms is available for non technical as well as technical users. If any non-tech user wants to create forms for any requirement to capture the responses from their target audience, they can create forms with simple drag and drop and link them to the excel sheet. If technical persons wants to do some manipulation to data then they can use the macros and coding features of the google forms. So it is best for both.

What do you dislike most about this product?

No dislike about Google Forms in my opinion

What recommendations would you give to someone considering this product?

I will highly recommend Google forms to everyone looking to create survey forms, interviews, interactive forms, want response from users, want to collect some information from different people, want registrations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Glory U.

  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Simple, free and reliable product

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It has seamless Google integration and unbeatable ease of use.

What is your favorite aspect of this product?

It creates forms in minutes without any learning curve.

What do you dislike most about this product?

It only has basic features and customization options are limited.

What recommendations would you give to someone considering this product?

It is perfect for basic surveys but look elsewhere for complex forms.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Saves Time

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