What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Get AssistanceGoogle Forms Ratings
Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Workflow Automation
Drag and Drop Design
Field Configuration and Customization
Version Management
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Mar 2020
Concerned about privacy
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Less Performance Enhancing
- Commodity Features
- Less Efficient Service
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2020
Decent product though takes time to use well
Likeliness to Recommend
Pros
- Respectful
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Inhibits Innovation
- Slower Product Innovation
- Leverages Incumbent Status
Michele B.
- Role: Operations
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Mar 2020
Easy to use. make specific to our needs- not.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Interface
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Nothing. It was others
What recommendations would you give to someone considering this product?
More focus on companies needs and special edits
Pros
- Reliable
- Security Protects
- Helps Innovate
- Performance Enhancing
Cons
- Less Caring
- Under Delivered
- Less Effective Service