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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Neha S.

  • Role: Operations
  • Industry: Chemicals
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Sep 2024

Most used tool in colleges!!!

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It is user friendly and very simplistic. Also post submission of the form it provides analytics on the same.

What is your favorite aspect of this product?

Providing analytics

What do you dislike most about this product?

Limitations to upload documents

What recommendations would you give to someone considering this product?

Keep the questions in organized and simplistic manner

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Radhika M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Good prpduct

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Nothing much

What recommendations would you give to someone considering this product?

Go for it.

Pros

  • Trustworthy
  • Inspires Innovation
  • Saves Time
  • Respectful

Yogesh G.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy and intuitive enough

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Very simple and fast.

What is your favorite aspect of this product?

Simplicity and clean interface

What do you dislike most about this product?

Nothing to dislike here - the solution is easy and simple for everyone

What recommendations would you give to someone considering this product?

Good for all organizations as it is very simple and fast

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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