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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Prasad B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Game-Changer Solution for Quick and Easy Feedback.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is a very crucial and important aspect of my daily work routine because it helps to streamline processes, improve communication and enhance productivity in the software development projects. It's an incredible user-friendly tool that simplifies the process of collecting data and feedback from clients. It has a very intuitive and simple to customize UI that makes it easy to create custom forms for variety of purposes, from surveys and quizzes to event registration and feedback collections. One of its standout features is the integration with other Google Workspace apps, that allows easy sharing and collaboration in my organization

What is your favorite aspect of this product?

Google Forms is accessible on any device, making it a very convenient tool for both creators a d respondents of the surveys. The integration with other Google Workspace apps, helps by allowing team members sharing and collaborating in real-time. Ability to analyze responses in real-time with built-in charts and graphs is invaluable for quick data and insights extraction that we use to make data-driven decisions. I like the customizations options that includes theme and questions types, this enables users to tailor Forms to their specific needs. Also I really like the customer support service being so dedicated and proactive.

What do you dislike most about this product?

Having a very dedicated and proactive customer support eliminate every dislike that user may encounter.

What recommendations would you give to someone considering this product?

Google Forms is a great tool for anyone looking to gather information efficiently and effectively making it a top choice for business and organizations.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Yatharth B.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Google Forms is success key for creating forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Forms can be customized as per our need and we can insert multiple choice questions as well as checkbox for question asking.

What is your favorite aspect of this product?

Google Forms allows to customize the looks and different themes and colour can be used in forms for sharing through email very efficiently.

What do you dislike most about this product?

Google Forms is good to use as it have all tools to create form efficiently so no dislike so far.

What recommendations would you give to someone considering this product?

Google Forms can be easily connect with google sheet for management of data and we can view responses from the respondent in google forms very easily.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Dr. V.

  • Role: Vendor Management
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Outstanding online tool for collecting responses !

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

One of the most cost effective and cheapest form building tools used by professionals and businesses in current times. It is easy to use and share and comes with varied features for collecting unlimited responses from wide range of users in fraction of time without any trouble. It allows seamless integration with google workspaces and is easily accessible at cost affordable pricing model, mostly free for wide range of uses.

What is your favorite aspect of this product?

Highly versatile and yet very simplistic online tool for collecting business responses, organizing quizzes and surveys etc. in speedy and accurate way. Data collection is quick and seamless with Google forms along with high end data analytics for faster outcome and data driven decision making. It is highly reliable and secure tool for organizing quizzes and allows immediate sharing real time.

What do you dislike most about this product?

No problem persists at all

What recommendations would you give to someone considering this product?

I would highly recommend all businesses and professionals to go with Google Forms as they are the best and majorly free of cost for varied use. It is much easy to organize and strategize the responses and questions as per business need.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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