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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Neha G.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Google form review by Neha

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Free to use Easy integration with google workspace One can create multiple forms

What is your favorite aspect of this product?

Offers multiple formats like check box multiple choice short answer drop down basis the requirement

What do you dislike most about this product?

While you can change the color scheme, there's not much you can do to customize the design. Requires internet connection

What recommendations would you give to someone considering this product?

Good to have to manage productivity and real time tracking Must use to reduce load

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joy D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Best survey solution in the market

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google forms does not require signing in to fill out the form. Google forms allows to attach larger size attachments than others in the market. Very quick and easy to get Google Forms up and running as well as modifying forms.

What is your favorite aspect of this product?

The customization features and the ease of implementation and modification it allows the users.

What do you dislike most about this product?

Not able to share results easily with someone without a Google account.

What recommendations would you give to someone considering this product?

To absolutely go for it, Google forms is the market leader in this segment and its clear after using it. Its a breeze to use google forms.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Ully N.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

One of the best Product.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Cost: Google Forms is free to use, as long as you have a Google account. Integration: Google Forms integrates with Google Workspace and other Google tools. Ease of use: Google Forms has an intuitive interface and is quick to use. Customization: You can customize Google Forms with different color schemes, structures, and content. Unlimited submissions: There is no limit to the number of forms or submissions you can create with Google Forms. Data storage: Answers are automatically saved to a Google Sheets spreadsheet. Real-time analysis: Google Forms provides quick results and analyzes survey data in real-time.

What is your favorite aspect of this product?

Google forms allows you to create multiple step forms with just a few clicks. It has better user interface for this than most of other form builders.

What do you dislike most about this product?

Quotas and limitations: Google Forms uses quotas and limitations to ensure fair use and protect the Google Workspace system. If you exceed a quota, you'll receive a 429: Too many requests HTTP status code response.

What recommendations would you give to someone considering this product?

Google Forms is Cost-effective. Customization options. Integration with Google Workspace. Easy sharing. Unlimited submissions. Limited design options.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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