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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

82

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Matteo C.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

very impressive software

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

More features but maybe less graphic attention

What is your favorite aspect of this product?

it's very complete and easy to use and integrate

What do you dislike most about this product?

maybe the design and graphic could be improved

What recommendations would you give to someone considering this product?

one of the best in its category

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Surbhi S.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Fantastic product, never disappoint

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Easy to use for anyone anywhere

What is your favorite aspect of this product?

Easy customisation

What do you dislike most about this product?

Integration with other websites/tools

Pros

  • Enables Productivity
  • Includes Product Enhancements
  • Friendly Negotiation
  • Continually Improving Product

Rick M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Building forms made easy!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Probably the ease to set up a form and design the template and questions.

What is your favorite aspect of this product?

The efficiency and reliability.

What do you dislike most about this product?

No dislikes with Google forms.

What recommendations would you give to someone considering this product?

Has to be the most easiest way to set up a survey.

Pros

  • Performance Enhancing
  • Unique Features
  • Caring
  • Saves Time

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