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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Juan P.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

For collecting data, it's the best tool.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Usability and integration with Google Workspace are two critical pronouns.

What is your favorite aspect of this product?

Moving from the creation of the surveys to their analysis is quite simple.

What do you dislike most about this product?

The available design alteration options are a bit restricted.

What recommendations would you give to someone considering this product?

It is great for those who have an urgent need to receive data by means of a survey any day.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tohibulla M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Drag & drop form builder within Google account

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Sleek forms that loads fast on any device. Easy to create, share, or embed.

What is your favorite aspect of this product?

Syncs nicely with other Google products.

What do you dislike most about this product?

They could add templates for different use cases. Currently the template library seems non existent.

What recommendations would you give to someone considering this product?

Google Forms is a drag and drop software. No need to know programming. Available right on your Google account for free.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Erick C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy, pratical but too simple

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Free and easily accessible through Google Docs.

What is your favorite aspect of this product?

Really simples and fast to put up a forms online.

What do you dislike most about this product?

It looks froze in time, with little to no change in the past years.

What recommendations would you give to someone considering this product?

Just try it. It's free and you can see for yourself if it suits you well.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Commodity Features

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