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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

Drag and Drop Design

83

State Transformation

83

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Daniel C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Features for both polls and surveys are excellent

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I have only used and will only use Google forms. It's the best

What is your favorite aspect of this product?

Forms and esurveys for receiving marketing information from customers or feedback from employees in my company

What do you dislike most about this product?

Nothing, it's great!

What recommendations would you give to someone considering this product?

Review review review, because once you publish it with errors, it's tricky to fix the mistake without needing to remake the poll/survey and send again

Cons

  • Less Respectful

sangani R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Best Surveying Software

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Its real time collaboration features and ease of form creation set it apart as an easy to use survey tool.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is how easy it is to create and distribute surveys thanks to its intuitive interface.

What do you dislike most about this product?

The limited design customization options of Google Forms are a drawback, as users may find the templates somewhat restrictive.

What recommendations would you give to someone considering this product?

If you're thinking about using Google Forms, keep in mind that there aren't many customization options instead, concentrate on the survey's simple design.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Aakanksha D.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Surveys and Questionnaires done Right!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The feature of providing statistical analysis and graphs based on the survey questions.

What is your favorite aspect of this product?

You can limit and specify what kind of responses you are looking for

What do you dislike most about this product?

There is a bit of limitation when it comes to the scope of the form framing

What recommendations would you give to someone considering this product?

You could integrate it with AI to enable better and quicker survey formations and template designs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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