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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

Drag and Drop Design

83

State Transformation

83

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Fahad A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Perfect for forms for collecting feedback

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to create forms and review results

What is your favorite aspect of this product?

Its simplicity and user interface

What do you dislike most about this product?

Nothing specifically, the tool does the job perfectly

What recommendations would you give to someone considering this product?

As usual, don't dive into building forms and surveys before you map everything out. Plan ahead, build once the plan is ready - it will save you a lot of time and confusion.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Harshit A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Most Affordable and Simple to use E-Forms Provider

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Cost friendliness and ease of use makes it totally different from other available e-forms. Anyone can easily create forms just by using its drag and drop interface and it's really analyse the form responses and export them.

What is your favorite aspect of this product?

We can easily export forms data into google sheets which can be used any where accordingly also we can customise our forms anytime and much easily.

What do you dislike most about this product?

There should be more options available for dynamic forms and the current on response into form feature is not that much strong which can be improved more.

What recommendations would you give to someone considering this product?

Best E-forms for business surveys and data collection, can easily create multiple forms in time which can accept unlimited data and it's really easy to export. Most importantly it's cheaper and easier.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Derek M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to setup, share, and track responses

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to use even for beginners

What is your favorite aspect of this product?

It's simple, yet powerful tool

What do you dislike most about this product?

Nothing specific

What recommendations would you give to someone considering this product?

Make sure to categorize the fields so the forms you create are as intuitive as they can be

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Saves Time

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