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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

82

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Naveen S.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

user-friendly and versatile tool for eform

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

its intuitive interface, extensive question types, real-time collaboration features, and robust sharing options make it a versatile tool for creating surveys and forms. Overall, its combination of ease of use, integration capabilities, and affordability sets it apart as a leading solution for online surveys and forms.

What is your favorite aspect of this product?

one of the standout aspects of Google Forms is its seamless integration with other Google Workspace applications. This integration allows for effortless data collection, analysis, and collaboration within the Google ecosystem, enhancing productivity and efficiency for users.

What do you dislike most about this product?

Google Forms offers a range of question types and basic formatting options, more advanced customization features, such as custom CSS styling or interactive elements, are not available.

What recommendations would you give to someone considering this product?

For someone considering Google Forms, I recommend the following: 1. Explore its intuitive interface and familiarize yourself with its features to determine if it meets your needs. 2. Consider the seamless integration with other Google Workspace applications for efficient data collection and analysis. 3. Experiment with different question types and response options to create engaging and informative surveys or forms. 4. Take advantage of collaboration features to work on forms with team members in real-time. 5. Regularly review and analyze response data using Google Sheets or other analytics tools integrated with Google Forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Devesh R.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It has good options to create a form.

What is your favorite aspect of this product?

Drag and Drop options and data collection in Sheets.

What do you dislike most about this product?

I don't think so there is any bad feature in Google Forms.

What recommendations would you give to someone considering this product?

Yes, create a form and get data from the users with the help sheets and graphs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abhay C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Google Forms: Simple, Integrated, Collaborative.

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

The simplicity of usage of Google Forms is my favorite feature. It's easy to create surveys and quizzes, and you may use them for a variety of purposes because you can personalize the forms with different question kinds and design options. Furthermore, the real-time collaboration tool is really helpful for getting feedback and working as a team.

What do you dislike most about this product?

The little possibilities for customizing the look of Google Forms is one thing I don't like about it. Although useful, forms might be made more aesthetically pleasing and consistent with the brand by incorporating more sophisticated style features.

What recommendations would you give to someone considering this product?

Though its limited design customization possibilities may put off some users, Google Forms' simplicity, connectivity with Google services, and collaborative features make it a worthwhile option.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

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