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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Drag and Drop Design

83

Workflow Automation

82

Version Management

82

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2024

Google forms, satisfies all norms!!

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Khushboo Garg G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Making questionnaire/ surveys is easy with Google

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

They are cost effective, easy to set up, secure and provide real time monitoring and analysis of responses. Time saving!

What is your favorite aspect of this product?

Getting the responses from these convert into excel by just a click! I have used it to maintain my class records, to analyze response on my survey and have also prepared a lot of assignments for my students here.

What do you dislike most about this product?

Very less theme options available to set up a google form. For example: Being an accounts teacher I want some theme that matches my questionnaire but I don't have enough of them inbuilt in the software.

What recommendations would you give to someone considering this product?

Its an easy to use software that anyone can use. A must try!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akash r.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Quality Tool for eForms and collecting surveys!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

A large library of pre-set templates which are ready to use are very attractive to save time and cost for users. As well as many options to collect the answers are also feature that differentiates Google Forms from other products.

What is your favorite aspect of this product?

My favorite aspect is the user-friendly interface that allows even new users to create eforms without much expertise, easily.

What do you dislike most about this product?

Few times the data file that can be uploaded are limited due to cloud space issue which often becomes an obstackle in collecting few information.

What recommendations would you give to someone considering this product?

It is one of the best platform to create eforms with wide options of designs and pre-set templates which can be customized as per needed. The experience is very satisfactory when comes to learn to create new and creative forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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