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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Aman K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use, Amazing Product and Features.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is very Easy to use and Integrate with Google tools and other tools too, It cares of the security and privacy related concerns, It have multiple customisation templates available And It provides responsiveness for multiple devices which is really great.

What is your favorite aspect of this product?

What I really like about Google Forms is its Mobile responsiveness it really make the features smooth and product looks great on all types of devices like desktop, mobile phones and tablets. this means you dont have to worry about designing separate mobile version like Google Forms manage it seemlesly.

What do you dislike most about this product?

There is a common drawback is its Restricted choice for customising the designs, Although it is easy to use and efficient but the control over forms are limted.

What recommendations would you give to someone considering this product?

I have few recommendation that would help - - Use Google sheet to analyze data, Set up automated sheet if you need to analise replies. - Utilise Add-one for Extra Features to enhance the Producivity and Utilisation of Google Forms. - Keep it simple so that non-Technical used won't have trouble to use it. - Make sure to test your Form as it display and work as intented.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

Uma Mahesh M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use and has nice features.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to conduct a survey

What is your favorite aspect of this product?

we can easily get the analytics

What do you dislike most about this product?

the price is comparatively high

What recommendations would you give to someone considering this product?

best tool to use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Santosh G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Versatile and Affordable.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is completely free.

What is your favorite aspect of this product?

Seamless experience with other google products.

What do you dislike most about this product?

Lack of advanced customization.

What recommendations would you give to someone considering this product?

Best to test the product before using.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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