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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

Drag and Drop Design

83

State Transformation

83

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Data Integration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Md M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Google Forms are user centric

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google form gives the easy to submit survey and unique response. But it also helps in taking weekly test for my tech and associates understanding of my IT process. The fix windows feature helped me to stop open book exam of the team.

What is your favorite aspect of this product?

It's easy to prepare as an admin and deploy. And it's integration with spreadsheet gives out instant number of response calculation and collective data.

What do you dislike most about this product?

Using since the existence of the tool in 2008, only one time I faced that forms crashed and didn't took my records. So that was really not good, but the story is long back in 2011-12

What recommendations would you give to someone considering this product?

Get the basic training done if you are using it as an administrator. Cause that will help you to collect proper data to enhance the understanding and evaluation of any data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Ravi R.

  • Role: Operations
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Good Product but needs improvement

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I mean it comes with your office suite bundle so you don't have to spend extra and you may move your budget to other tools. Secondly, it does it's job and it's very easy to implement and train.

What is your favorite aspect of this product?

Ease of usage and potentially zero training required to use the product

What do you dislike most about this product?

The development process of adding a new feature from Google takes ages they could do much better and atleast come up with prod improvements every quarter.

What recommendations would you give to someone considering this product?

If you are looking for a forms which is easy and can be used by anyone in your org without compromising your security you may blindly choose forms, one of the best products in market.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity

Aayush S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Minimalist approach and design

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Very easy to use you can make a fors with 10 fields in 2 minutes

What is your favorite aspect of this product?

Time saving and no prior knowledge required

What do you dislike most about this product?

Less functionalities

What recommendations would you give to someone considering this product?

Even donkey can you Google forms

Pros

  • Enables Productivity
  • Friendly Negotiation
  • Helps Innovate
  • Performance Enhancing

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