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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

84

Data Analysis and Survey Function

83

Security

83

State Transformation

82

Drag and Drop Design

82

Workflow Automation

82

Version Management

81

Field Configuration and Customization

81

Electronic Signatures

81

APIs and Integration

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Usability and Intuitiveness

84

Ease of Data Integration

83

Ease of IT Administration

83

Ease of Customization

82

Quality of Features

82

Availability and Quality of Training

82

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Google Forms Reviews

Adarsh T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy-to-use form for quick surveys.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms is secured and has a unique set of features that differentiate it from other similar products.

What is your favorite aspect of this product?

My favorite aspect is the option to upload the media file such as audio and pdf format files.

What do you dislike most about this product?

Sometimes the form does not load upon the link so the user gets frustrated.

What recommendations would you give to someone considering this product?

You definitely should consider this product to use it for some quick surveys and data analytics.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Arunkumar R.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Fantastic product for survey and details collectio

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google form reducing the development cost and easy to use.easy to build the survey and collect the data.no limitation on the form.file upload future is good.

What is your favorite aspect of this product?

File upload future is helping to collects the files and low cost.make survey more easy.

What do you dislike most about this product?

My own experience Google form helping to collect the datas more easy.there is no disadvantage.

What recommendations would you give to someone considering this product?

Low cost survey software and able to collect the datas.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Vaishnavi M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Best products

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Simple and light weight

What is your favorite aspect of this product?

You use often

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Best confirmation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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