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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Tebogo M.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

“Best Value for money, Convinient Form Tool”

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is a tool which comes together with the Google Workspace subscription plan, making it easy to create and publish forms without being charged extra for the Functionality, Saving additional costs to the business and user.

What is your favorite aspect of this product?

It’s easy to Implement and create forms without any complications and hassles.

What do you dislike most about this product?

If one is not familiar in creating Google Forms, it can be a bit tricky adding tabs to the form.

What recommendations would you give to someone considering this product?

Simple, Easy to Use and cost savvy as it’s not an extra functionality that one needs to pay for when already subscribed to the Google Workspace.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Khushi R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Cost Effective - Google workspace

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms seamlessly integrates with the entire Google ecosystem.

What is your favorite aspect of this product?

easy to use especially for non-technical users

What do you dislike most about this product?

Limited design options

What recommendations would you give to someone considering this product?

Easy sharing and cost-effective tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Zimmerman Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Good option in relation to the price

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It offers more selection options, such as multiple choice, list, or scale, which others I've used don't have, in addition to enabling better management of answers.

What is your favorite aspect of this product?

The variety of customization option of backgrounds and types of forms.

What do you dislike most about this product?

It wouldn't be what I "don't like" but I would include some graphs in the answers preview

What recommendations would you give to someone considering this product?

Enable the user to download a file previously uploaded to the form.

Pros

  • Unique Features
  • Client's Interest First
  • Over Delivered
  • Helps Innovate

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