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Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

84

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Shubham K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Fill your forms with ease! with Google forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The main differentiator is its simple ease of use and fill up structure it has.

What is your favorite aspect of this product?

My favourite aspect is that it has built in integration with google workspace and also comes with customer support.

What do you dislike most about this product?

what i dislike is it should include many more templates from customising the forms.

What recommendations would you give to someone considering this product?

I would recommend this for organisations already using google workspace.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Robert P.

  • Role: Finance
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Great tool for surveys!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I think it's very convenient that it sits in the same warehouse as Gsheets and other Google applications.

What is your favorite aspect of this product?

I think the timestamps and the options for graphics once responses are recorded is a very nice part of the application!

What do you dislike most about this product?

I think that the fact that the responses are recorded only in Gsheets is kind of a limitation. I think having a way to export it in other formats would be helpful!

What recommendations would you give to someone considering this product?

If you want to do an easy survey that everyone understands, use Google Forms!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Camila S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Good service

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

This platform differs from other similar companies due to its ease of use and its integration with other Google tools. offers a large number of templates and customization options to create custom forms, and has more stability than any other similar service, since they are not compared to a company as successful as google

What is your favorite aspect of this product?

What I like best about Google Forms is its ability to efficiently collect and analyze data. The platform allows you to create online surveys and quizzes that can be easily shared with a large number of people. the results can be viewed in real time and exported to other formats for further analysis

What do you dislike most about this product?

What I like least about Google Forms, I think the platform could improve in terms of customizing the forms. Although there are a large number of templates available, sometimes it's hard to find one that fits exactly what I need

What recommendations would you give to someone considering this product?

I recommend Google Forms because it is a very useful tool for any person or company that needs to efficiently collect information or feedback. Its integration with other Google tools, such as Drive and Sheets, makes it very easy to share and analyze the results. It is a free platform accessible to anyone with a Google account. Google Forms is a great option for creating online surveys and quizzes quickly and efficiently

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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